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"Training Programs Available"

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HIRING AND INTERVIEWS:

Seminar program designed for your staff that covers all of the major laws involving the selection process, the most common mistakes made by interviewers and sources of people. The following items are included:

  1. Creation of a custom designed interview guide to insure the consistency of interviewing candidates.
  2. Development of reference check forms for both phone and mail.
  3. Seminar for the management team covering the following areas:
  4. How to utilize job descriptions to find the best qualified candidates.
  5. Proven techniques to interview effectively; i.e. appropriate questions, use of the interview guide, questioning methods.
  6. How to communicate the standards of the position to the candidate prior to first day on the job.
  7. How to present a job offer to minimize future problems.

The training program also covers all major laws and recent common law cases that are relevant to your organization. Program duration is either 1/2 day without role playing or a Full Day with role playing.

APPRAISALS, DISCIPLINE AND PROBLEM PERFORMERS:

Seminar program provides hands on approaches to the issues related to performance of staff. Program deals with the how to of completing and presenting the appraisal to the staff member. Program also covers the following areas:

  1. Techniques to effectively discipline or terminate an employee to minimize employee "backlash".
  2. Discrimination lawsuits and how to protect the company against them.
  3. Use of exit interviews.
  4. How to make a termination a "no surprise" situation.
  5. Use of your performance evaluation format to determine poor performance.
  6. Creation of appropriate "disciplinary forms" for either "At-Will" or "Just-Cause".

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